Toní Pasta & Wine Pty Ltd (ABN 75 683 047 636) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What We Collect

We may collect personal information including:

• Full name, email address, and phone number

• Booking and dining preferences (via SevenRooms)

• Payment and billing details for functions or reservations

• Enquiries submitted through our website

• Responses to newsletters or marketing emails

• Social media interactions (e.g. direct messages, comments)

• Security camera footage on our premises

2. How We Collect Information

We collect your information directly when you:

• Make a reservation online

• Sign up to our newsletter

• Submit a form on our website

• Book a function or event

• Communicate with us via email or social media

We may also collect data through third-party platforms such as SevenRooms and Meta Ads for bookings, marketing, and analytics.

3. Why We Collect It

We collect this information to:

• Confirm and manage reservations

• Respond to your enquiries

• Provide tailored dining experiences

• Communicate marketing updates and offers (with consent)

• Improve our services and website performance

• Ensure venue safety and security

4. Use of Third-Party Services

We use third-party platforms including:

• SevenRooms – for reservations, marketing communications, and payment processing

• Meta Ads – for audience insights and advertising

These platforms may handle your data in accordance with their own privacy policies.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, modification, or disclosure. This includes secure data handling processes and the use of reputable third-party providers.

6. Future Loyalty Program

Toní will soon offer a loyalty program. Participation will be optional, and any information collected (such as purchase history or birthday) will be handled with the same level of care and protection outlined in this policy.

7. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us directly.

8. Questions or Concerns

For any privacy-related questions or to update your details, please contact us at:

CIAO@TONIMELBOURNE.COM.AU

9. Marketing and Promotions Use

Personal information collected may also be used by Toní Pasta & Wine Pty Ltd and its affiliated hospitality group for the purposes of marketing and promoting their venues, services, and upcoming events. These communications may include emails, SMS, or social media outreach.

Users will always have the opportunity to opt out of such marketing communications at any time by following the unsubscribe link provided in emails or by contacting us directly.